Shipping policy

Shipping Policy

Shipping Information

DGC12V ships Australia-wide using trusted courier and postal services.

Order Processing

Orders are typically processed and dispatched within 1–3 business days. During sale periods, public holidays, or high-demand periods, dispatch times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Delivery Timeframes

Estimated delivery times after dispatch:

Victoria: 1–3 business days
Interstate Metro Areas: 2–7 business days
Regional & Remote Areas: 3–10 business days

Delivery timeframes are estimates only and may vary depending on the carrier.

Tracking

Once your order has been dispatched, you will receive tracking information via email.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible at dgc12volt@gmail.com so we can assist in resolving the issue.

Incorrect Delivery Details

Customers are responsible for ensuring shipping information is accurate at checkout. Additional shipping charges may apply if an order needs to be re-sent due to incorrect delivery details.